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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kim Samanic

March 28, 2024

5  out of  5 rating by Kim Samanic
"Great service when I called for a claim. Was given guidance on how to file a claim on the offenders insurance without filing a claim on my policy saving me my deductible amount."
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Allen Ladis

March 22, 2024

5  out of  5 rating by Allen Ladis
"Even though I'm a flibertyjibitz and keep lapsing my policy , Robert and everyone at the office keep making sure I'm well taken care of. Thanks again, and great job !"
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Cameron Griffin

March 13, 2024

5  out of  5 rating by Cameron Griffin
"Kyle and his team were excellent to work with! Much like LeBron James, this guy is the GOAT of State Farm agents. He was excellent to work with, scored more money in my pocket with the savings, and played great defense to help protect my family with our auto, home, and life insurance! Highly recommend, a true winner!"
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March 12, 2024

5  out of  5 rating by linda
"Robert V. Was wonderful to work with on replacing my car insurance to a newer car. He was very knowledgeable and informative. He had some great advice for me which really helped me out with making decisions. He was also very polite and has a wonderful witty personality which puts you at ease. I highly recommend this agency!"
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Victor Rangel

March 8, 2024

5  out of  5 rating by Victor Rangel
"I recently had the pleasure of working with Robert and I couldn't be more impressed with the level of service he provided. From the moment I reached out, Robert handled my inquiries with professionalism and courtesy. His attention to detail and willingness to go above and beyond to address my concerns truly stood out. Not only was Robert's service excellent, but it was also incredibly fast! He responded promptly to all my questions and ensured that everything was taken care of efficiently. It's rare to find such dedication and commitment in customer service these days, and Robert exceeded all my expectations. I highly recommend Robert from State Farm to anyone in need of insurance assistance. His expertise, friendliness, and speedy responses make him a true asset to the company. Thank you, Robert, for your outstanding support!"
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Anthony Carrillo

February 29, 2024

5  out of  5 rating by Anthony Carrillo
"As a new upcoming business owner I had a ton of insurance questions from vehicles to property, Robert Vickery was professional, informative, and overall very helpful! Highly recommend!"
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Tyson Carter

February 28, 2024

5  out of  5 rating by Tyson Carter
"Kyle is the perfect blend of responsive, knowledgeable, friendly, and professional. He is a fantastic agent! He even notified us that we were "over covered" at one point, and helped us reduce our payments. I cannot recommend Kyle enough!"
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February 27, 2024

5  out of  5 rating by Mitchell
"Great working with Robert Vickery on my home & car insurance. Easy to work with along with great communication throughout the process. Thanks again!"
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JM Review Profile

February 20, 2024

5  out of  5 rating by JM Review Profile
"Would leave more stars if possible. Robert Vickery very kind lowest price on my condo insurance. Easier to enroll by phone with agent. I"
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Gerda Kovar

February 20, 2024

5  out of  5 rating by Gerda Kovar
"Robert Vickery was so pleasant and helpful with all the needs I had for getting my new car insured. He double checked all my information so well and made me feel that I was family more than just a customer. I would recommend him to anyone for their first car or their last car to be insured. Thank you Robert for making insuring my new Toyota Highlander so seamless!"
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Sharon Morgan

February 20, 2024

5  out of  5 rating by Sharon Morgan
"Kyle was extremely helpful when I needed to replace a vehicle. Explained everything step by step and got me set up quickly!!"
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Lulvera E

February 20, 2024

5  out of  5 rating by Lulvera E
"I was looking to switch my auto and home insurance with a different carrier so I reached out to this office. Robert was quick and efficient, the rates were excellent, and I was able to complete the process in a day. Communication is excellent and I was able to email my info. Robert also scheduled a call, because I requested a call at a specific time, to follow up before we finalized the policy. Highly recommend them."
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Agustin Gonzalez

January 6, 2024

5  out of  5 rating by Agustin Gonzalez
"When I received my renewal with Allstate, I realized it was time to shop around for quotes. I had been with Allstate for about 7 years. (Disclaimer: my reasons for switching from Allstate were purely financial. During my time with Allstate, I found my local office to have incredible communication and customer service.) When I reached out to State Farm, I was contacted by Robert Vickery from the Kyle Engelbrecht State Farm office. Robert was lightening fast in reaching out to me and even faster to get me quotes from my homeowners/auto insurance. The coverages he quoted were virtually identical and would save me around 2k! Robert answered all of my questions and made the process incredibly easy. The decision to switch was easy. Even more so considering State Farm is a well respected insurance provider. Would highly recommend to anybody raising an eyebrow at climbing premiums!"
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Patrick Bryant

January 5, 2024

5  out of  5 rating by Patrick Bryant
"Have spoken with several different staff members here in the last couple of years and every interaction has been pleasant."
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Daniel Lausberg

November 25, 2023

5  out of  5 rating by Daniel Lausberg
"Super friendly people, and super helpful. 10/10"
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Andi Flinn

November 10, 2023

5  out of  5 rating by Andi Flinn
"Kyle's office is awesome. They have always been so helpful and answer any questions I have. Highly recommend going to Kyle with any of your insurance needs."
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Dax McCauley

October 31, 2023

5  out of  5 rating by Dax McCauley
"Kyle and his employees were the best. They all delivered top-notch service and made me feel so comfortable while I was there going over all my needs. I truly feel they cared about all aspects of my life and made sure everything was taken care of leaving no stone unturned. I ended up bringing over all my Auto insurance, homeowners insurance, Life insurance, and disability insurance to Kyle's office. I also saved a decent chunk of money each year which I was very happy about. I look so forward to working with Kyle's office in the future. Nobody does it better!!!"
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Ryan Kratz

October 20, 2023

5  out of  5 rating by Ryan Kratz
"Great balance of professionalism and personality."
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Angie Jablonski

October 19, 2023

1  out of  5 rating by Angie Jablonski
"My experience with Kyle is not a pleasant one and I find him to be extremely rude and disrespectful. Unprofessional at best ! When you have an agent-Karla who is not your agent and they reach out to you, not knowing any information about your file, and you try explaining why you would like to speak to the original agent-Robert that signed you up and does know you as a client and what is going on with your car/file and why your smart saving is not tracking at the moment, but are treated rudely and disrespectfully by the agent that does not know you or your file of information, because they do not take the time to get to know you or your information, before sending out text messages required by their boss Kyle, that do not pertain to you at the moment, and then you are called by the lead agent of the office with his ego and attitude, completely dis respects you throughout the entire phone call, that is not ok! When a New client signs a contract with an agent they are comfortable with and stays in contact with them, in regards to their car in the shop because of the negligence of the place you took your car to, to get an oil change, and they do not put the oil filter on correctly, which causes the engine to seize, and you call your agent to share that information with them, and the reason the safe driving device would not be tracking at this time, you hope that is noted, so that the agent that you do not work with, does not text you because you are not working with them and they are not who you discuss your information with. I have also had an issue before, with this new agent I don't work with, not giving the correct information to my agent, when he was not available. This is why I had such a hard time sharing information with a fairly new agent who does not know me and does not relay the correct information to the agent I was working with and comfortable with. I am not ok with a lead agent of State Farm talking in a loud voice to me, throwing his ego and attitude around and then sharing with me the story his agent gave him that was not correct. A client will get upset and lose it when they are being talked over, disrespected, and can not get a word in because the agent who does not know you thinks that she is in the right and the client is wrong."
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Sharon Morgan

September 26, 2023

5  out of  5 rating by Sharon Morgan
"Nobody likes to shop for new insurance but Robert made it a great experience!! He is knowledgeable, helpful, and has a great personality!!! Would highly recommend"
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Tom Olandese

September 14, 2023

5  out of  5 rating by Tom Olandese
"Worked with Robert. Very Professional and was able to answer all my questions and meet my needs."
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Destinee Carrera

September 6, 2023

5  out of  5 rating by Destinee Carrera
"Very helpful and friendly, Made the insurance process not feel like a chore!"
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Mannankhan Mohammad

August 28, 2023

5  out of  5 rating by Mannankhan Mohammad
"Kyle is an excellent insurance agent to work with , he is available to answers your concerns and provide you with better Insurance options as per your need. I really appreciate the level of customer service he provides - YOU ARE IN GOOD HAND WORKING WITH HIM AND HIS TEAM !!!"
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Paul Brooks

August 25, 2023

5  out of  5 rating by Paul Brooks
"Kyle was great at assisting me with all my needs. Highly appreciated and recommended!"
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Brenda smith

August 18, 2023

5  out of  5 rating by Brenda smith
"Karla was extremely helpful and knowledgeable. She helped me get insurance for my business and now I’m saving over $50 per month by switching from my old insurance company."