Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tim Johnston

Tim Johnston

October 9, 2026

5  out of  5
rating by Tim Johnston
"Kyle is thorough, responsive, and professional.
We have all of our insurance with him and know we can count on excellent service. Highly recommend"
Profile photo of neevi dave

neevi dave

October 5, 2026

5  out of  5
rating by neevi dave
"Robert was very helpful with setting up the policy. It was very smooth. Highly recommended!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Rachel Kesler

Rachel Kesler

September 1, 2026

5  out of  5
rating by Rachel Kesler
"⭐⭐⭐⭐⭐

I can’t recommend Kyle enough! If you’re looking for a State Farm agent who truly goes above and beyond for his clients, Kyle is your guy. He’s knowledgeable, responsive, and genuinely cares about making sure you and your family have the right coverage. He takes the time to answer questions, explain your options, and make the entire process easy.

It’s rare to find someone who combines great customer service with a genuine desire to help people. If you’re looking for an insurance agent you can trust and count on, I highly recommend Kyle!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Schaumburg. "
Profile photo of Rhonda Lasko

Rhonda Lasko

September 1, 2026

5  out of  5
rating by Rhonda Lasko
"Robert Vickery is professional, honest and responsive. He explained things very clearly and answered all of my questions. He was so great to deal with! I highly recommend this office. Thank you!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Carlos Estrada

Carlos Estrada

August 14, 2026

5  out of  5
rating by Carlos Estrada
"Robert Vickery is the kindest and most professional agent I have ever met. He's been so helpful in every way, from updates to issues with my accidents. Robert has been amazing. Kyle's office has been great. I highly recommend them. Thank you!"
We responded:
"Thank you so much for the 5 stars, Carlos! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Chi Tur

Chi Tur

February 27, 2026

5  out of  5
rating by Chi Tur
"I recently switched my home insurance to bundle it with my auto policy, and I couldn’t be happier with the experience. Robert Vickery from StateFarm was incredibly helpful throughout the entire process. He took the time to explain all my options clearly, answered every question I had, and made sure I understood the coverage details before making any decisions.

The bundling process was smooth and stress-free, and I truly appreciate his professionalism, patience, and responsiveness. It’s rare to find someone who genuinely cares about making sure you’re comfortable and confident with your policy choices.

If you’re considering bundling your home and auto insurance, I highly recommend reaching out to Robert. He made what could have been a complicated process feel easy and straightforward!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of Paul Whitaker

Paul Whitaker

February 13, 2026

5  out of  5
rating by Paul Whitaker
"Very responsive. I had been in contact with Robert about a policy change that I needed in the future, and Robert reached out to me when he was able to make the change without me even needing to follow up."
We responded:
"Paul, thank you for the fantastic review! We’re always here to support you with your insurance needs in Schaumburg. "
Profile photo of Keith Wachholz

Keith Wachholz

February 5, 2026

5  out of  5
rating by Keith Wachholz
"I hate dealing with people over the phone. You never really get anything resolved. You're usually more upset when the phone call ends than when you started. But today, I talked to Robert, and he was able to help me out with everything and then some\n It's nice to have somebody who is competent and passionate about their work. Keep up the good job. I appreciate you and thank you"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Schaumburg. "
Profile photo of pradeepnara

pradeepnara

February 5, 2026

5  out of  5
rating by pradeepnara
"Robert Vickery helped me to get insurance policies for my rental homes. Robert is very knowledgable and explained me what I may need and what I should not consider. He is a good listener and I recommend him for any insurance needs."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of KRYSTIAN SZYMCZAK

KRYSTIAN SZYMCZAK

November 20, 2025

5  out of  5
rating by KRYSTIAN SZYMCZAK
"helpful and very knowledgeable staff"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Daniel Ardis

Daniel Ardis

November 20, 2025

5  out of  5
rating by Daniel Ardis
"Kyle quoted my car insurance and I ended up saving a significant amount of money. The process was seamless, so much so that I ended up switching my homeowners insurance and an additional life insurance policy through him. Very helpful, communicative, and timely. I’d highly recommend Kyle’s services."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Bradley Gebhards

Bradley Gebhards

November 20, 2025

5  out of  5
rating by Bradley Gebhards
"Kyle helped me with my auto, home and life insurance. Very easy process and he helped me every step of the way."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Alex Keiser

Alex Keiser

November 18, 2025

1  out of  5
rating by Alex Keiser
"Worst ins-s broker I had a pleasure to work with. Kyle, Sebastian and one more guy. No one ever answers the calls and never returns the calls. And they do not do what you ask them for on time. They also seem to be very incompetent. Only strong side this office has is being polite."
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue.
I did look up Alex Keiser in my book of business and could not find your name or any policies associated to the name Alex Keiser.
Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service."
Profile photo of Scott Cummings

Scott Cummings

September 8, 2025

5  out of  5
rating by Scott Cummings
"I recently switched to this office and they are great. I deal mainly with Robert and he is so kind, and no pressure. They are very responsive when I have questions. Highly reommened this State Farm Office."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Leo T

Leo T

August 1, 2025

5  out of  5
rating by Leo T
"Kyle did a great job explaining everything to us and getting us signed up same day."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy we could help you out with your auto insurance and Condo insurance needs!"
Profile photo of Stayz InTrouble

Stayz InTrouble

June 26, 2025

5  out of  5
rating by Stayz InTrouble
"Sebastian Szymczewski Was absolutely amazing. He was informative and helped me save over $85 by switching from my previous insurance company. 10/10 I would definitely recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Michael Huenefeld

Michael Huenefeld

April 20, 2025

5  out of  5
rating by Michael Huenefeld
"Easy to work with, explained everything in detail very well. Would recommend if you are looking for insurance!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Liz Perlotto

Liz Perlotto

March 28, 2025

5  out of  5
rating by Liz Perlotto
"Kyle is a great agent, knowledgeable, able to offer solutions tailored to my specific needs and offer them in a cost-effective manner, great agent, he should be yours!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of pat ricci

pat ricci

March 11, 2025

5  out of  5
rating by pat ricci
"Robert was most helpful setting up the safe and save plan for me. He went above and beyond being patient with this app challenged lady, making sure I knew how to access it. Many thanks Robert"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Skinny Kidz Skinny Kidz

Skinny Kidz Skinny Kidz

March 11, 2025

5  out of  5
rating by Skinny Kidz Skinny Kidz
"My girlfriend was in an accident, and when we reached out to Robert Vickery, he guided us through the entire process, making everything so smooth. I had never dealt with anything like this before, but he was incredibly informative, which helped me feel less lost and overwhelmed.

When our car was totaled, Robert assisted us in transitioning our coverage to a new vehicle and even helped me get coverage on another new car. He always answered my questions promptly, whether by phone or email, and his dedication to his clients is clear. It’s reassuring to know that if any issues arise, he’ll be there to help. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Magdalena Avila

Magdalena Avila

February 13, 2025

5  out of  5
rating by Magdalena Avila
"Robert has an outstanding attitude to help me out. Provided me with a detail explanation about my policy selections, and got me a discount which it was what I was looking for. Thank you so much Robert, staff and State Farm."
We responded:
"Thanks so much for the amazing review, Magdalena! We really appreciate your support here in Schaumburg. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Sal S

Sal S

February 10, 2025

5  out of  5
rating by Sal S
"State Farm agent Robert Vickery, from the office of agent Kyle Engelbrecht (Schaumburg) has done an outstanding job helping me sign up for Auto and Home insurance.
Robert is truly an "exceptional" person/agent in that he's tremendously knowledgeable, well informed, courteous and patient in dealing with customers.
Speaking with Robert (A rarity to speak with a live person nowadays) you get a rich and warm experience of an agent who really cares and goes well above and beyond understanding your insurance needs, explains all clauses clearly and informs you of the best solutions, all while doing this honestly, politely and delightfully in a friendly and respectful manner.
I recommend dealing with Robert/StateFarm Insuarance to all my friends and family.
Thank you, Robert!"
Profile photo of Thomas Rietz

Thomas Rietz

December 12, 2024

5  out of  5
rating by Thomas Rietz
"Kyle and his staff are always courteous and helpful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Sandy Smith

Sandy Smith

December 9, 2024

5  out of  5
rating by Sandy Smith
"Very helpful. All of my questions were answered."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Debbie Joanis

Debbie Joanis

November 3, 2024

5  out of  5
rating by Debbie Joanis
"Extremely helpful and patient with questions. Happy to make the change to State Farm and working with Robert."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"